QUALITY MADE IN GERMANY
International Shipping via FEDEX | EUROPE via DHL*

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FAQ

FAQ

Frequently asked questions and answers

 

Answers to the most frequently asked questions can be found here. If there was/is a problem with your order, please use our contact form .

 

 

Shipping/Returns

We ship free of charge within the EU from an order value of 29€.  

All products that are in stock are usually delivered by DHL within 1-3 business days. Non-stocked goods, is displayed when ordering, is usually within 14 days at the customer. Here, however, it can also take 6 weeks, which, however, only rarely occurs. Who does not want to wait so long, can of course withdraw from the purchase at any time (except for custom-made products).

30 days free return shipping. Not too happy with your selection? No problem, we take goods back 30 days free of charge with no questions asked. Simply create the return at manufakturwerk.shipping-portal.com.

Have you made a mistake? Send us an email as soon as possible to support@manufakturwerk.com and if the goods are not out yet, we will be happy to adjust them for you.

Product Information

As a rule, all our products are manufactured in Germany. Some goods, such as Nato Straps, are not produced in Germany. We then purchase the products from selected suppliers who meet our high standards of quality and sustainability.